Legal notices

Legal Notice

Definitions

Client: any professional or natural person capable within the meaning of Articles 1123 et seq. of the French Civil Code, or any legal entity, who visits the Site subject to these general terms and conditions.
Services: https://vetopop.fr/ provides Clients with:

Content: All elements constituting the information present on the Site, including texts, images, and videos.

Client Information: Hereinafter referred to as “Information(s)”, corresponding to all personal data likely to be held by https://vetopop.fr/ for the management of your account, customer relationship management, and for analysis and statistical purposes.

User: Any internet user connecting to and using the aforementioned site.

Personal Information: “Information which allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies” (Article 4 of Law No. 78-17 of January 6, 1978).

The terms “personal data”, “data subject”, “processor”, and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679).

1. Website presentation.

Pursuant to Article 6 of Law No. 2004-575 of June 21, 2004 on confidence in the digital economy, users of the website https://vetopop.fr/ are informed of the identity of the various parties involved in its creation and monitoring:

Owner: SAS Vétopop – Share capital of €400,000 – VAT number: FR15312055403 – 12 RUE JEAN-FRANCOIS CHAMPOLLION, PARC D’ACTIVITÉ PONT BÉRANGER, 44680 SAINT-HILAIRE-DE-CHALEONS

Publication manager: Vétopop – contact@vetopop.fr
The publication manager is a natural person or a legal entity.
Webmaster: Orbiteo – hello@orbiteo.com
Hosting provider: O2 Switch – Chem. des Pardiaux, 63000 Clermont-Ferrand – +33 4 44 44 60 40
Data Protection Officer: Vétopop – contact@vetopop.fr

2. General conditions of use of the site and services offered.

The Site constitutes an intellectual work protected by the provisions of the French Intellectual Property Code and applicable international regulations.
The Client may not reuse, transfer, or exploit for their own account all or part of the elements or works of the Site.

Use of the website https://vetopop.fr/ implies full and complete acceptance of the general conditions of use described below. These conditions may be modified or supplemented at any time; users of the site are therefore invited to consult them regularly.

This website is normally accessible to users at all times. An interruption for technical maintenance may however be decided by https://vetopop.fr/, which will endeavor to inform users in advance of the dates and times of the intervention.
The website https://vetopop.fr/ is regularly updated by its manager. Likewise, the legal notice may be modified at any time and is binding on the user, who is invited to refer to it as often as possible.

3. Description of the services provided.

The website https://vetopop.fr/ aims to provide information concerning all of the company’s activities.
https://vetopop.fr/ strives to provide the most accurate information possible. However, it cannot be held responsible for omissions, inaccuracies, or deficiencies in updates, whether due to its own actions or those of third-party partners.

All information on the site is provided for informational purposes only and is subject to change. Furthermore, the information is not exhaustive and is provided subject to modifications made since it was put online.

The user is solely responsible for the use they make of the product. The company declines all responsibility in the event of damage resulting from use not in accordance with the recommendations indicated on the packaging or in the instructions.

4. Contractual limitations on technical data.

The site uses JavaScript technology.

The website cannot be held liable for material damage related to use of the site. In addition, the user agrees to access the site using recent equipment, free of viruses, and with a latest-generation browser that is up to date.
The site https://vetopop.fr/ is hosted by a provider within the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679).

The objective is to provide a service that ensures the best possible accessibility rate. The hosting provider ensures continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible periods, notably for maintenance purposes, infrastructure improvements, infrastructure failures, or if the Services generate traffic deemed abnormal.

https://vetopop.fr/ and the hosting provider cannot be held liable in the event of malfunction of the Internet network, telephone lines, or computer and telephony equipment, notably due to network congestion preventing access to the server.

5. Intellectual property and infringements.

https://vetopop.fr/ owns the intellectual property rights and holds usage rights to all elements accessible on the website, including texts, images, graphics, logos, videos, icons, and sounds.
Any reproduction, representation, modification, publication, or adaptation of all or part of the elements of the site, by whatever means or process, is prohibited unless prior written authorization is obtained from: https://vetopop.fr/.

Any unauthorized use of the site or any of its contents will be considered an infringement and prosecuted in accordance with the provisions of Articles L.335-2 et seq. of the French Intellectual Property Code.

6. Limitations of liability.

https://vetopop.fr/ acts as the publisher of the site. https://vetopop.fr/ is responsible for the quality and accuracy of the Content it publishes.

https://vetopop.fr/ cannot be held liable for direct or indirect damage caused to the user’s equipment when accessing the website https://vetopop.fr/, resulting either from the use of equipment that does not meet the specifications indicated in section 4, or from the occurrence of a bug or incompatibility.

https://vetopop.fr/ also cannot be held liable for indirect damages (such as loss of business or loss of opportunity) resulting from use of the site https://vetopop.fr/.
Interactive areas (possibility to ask questions via the contact area) are available to users. https://vetopop.fr/ reserves the right to delete, without prior notice, any content posted in this area that contravenes applicable French legislation, in particular provisions relating to data protection. Where applicable, https://vetopop.fr/ also reserves the right to hold the user civilly and/or criminally liable, notably in the event of messages that are racist, insulting, defamatory, or pornographic, regardless of the medium used (text, photograph, etc.).

7. Management of personal data.

The Client is informed of the regulations regarding marketing communications, the Law of June 21, 2014 on confidence in the digital economy, the French Data Protection Act of August 6, 2004, as well as the General Data Protection Regulation (GDPR: No. 2016-679).

7.1 Persons responsible for collecting personal data

For the Personal Data collected as part of the creation of the User’s personal account and their browsing on the Site, the controller of the Personal Data is: Vétopop. https://vetopop.fr/ is represented by Jean-Stéphane PAILLUSSON, its legal representative.

As the controller of the data it collects, https://vetopop.fr/ undertakes to comply with the framework of applicable legal provisions. In particular, it is the Client’s responsibility to establish the purposes of its data processing, to provide prospects and clients, from the collection of their consent, with complete information on the processing of their personal data, and to maintain a processing register consistent with reality.
Each time https://vetopop.fr/ processes Personal Data, https://vetopop.fr/ takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which it is processed.

7.2 Purpose of the data collected

https://vetopop.fr/ may process all or part of the data:

  • to enable navigation on the Site and the management and traceability of services ordered by the user: connection and Site usage data, billing, order history, etc.
  • to prevent and combat IT fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hashed)
  • to improve navigation on the Site: connection and usage data
  • to conduct optional satisfaction surveys on https://vetopop.fr/: email address
  • to conduct communication campaigns (SMS, email): phone number, email address

https://vetopop.fr/ does not sell your personal data, which is therefore used only out of necessity or for statistical and analytical purposes.

7.3 Right of access, rectification, and objection

In accordance with applicable European regulations, Users of https://vetopop.fr/ have the following rights:

  • right of access (Article 15 GDPR) and rectification (Article 16 GDPR), updating, completion of Users’ data; right to restrict or erase Users’ personal data (Article 17 GDPR) when it is inaccurate, incomplete, ambiguous, outdated, or where collection, use, communication, or retention is prohibited
  • right to withdraw consent at any time (Article 13-2(c) GDPR)
  • right to restriction of processing of Users’ data (Article 18 GDPR)
  • right to object to processing of Users’ data (Article 21 GDPR)
  • right to data portability of data provided by Users, where such data is subject to automated processing based on consent or a contract (Article 20 GDPR)
  • right to define what happens to Users’ data after their death and to choose to whom https://vetopop.fr/ should communicate (or not communicate) their data to a third party previously designated by them

As soon as https://vetopop.fr/ becomes aware of a User’s death and in the absence of instructions from them, https://vetopop.fr/ undertakes to delete their data, unless its retention is necessary for evidentiary purposes or to comply with a legal obligation.

If the User wishes to know how https://vetopop.fr/ uses their Personal Data, to request that it be corrected, or to object to its processing, the User may contact https://vetopop.fr/ in writing at the following address:

Vétopop

12 RUE JEAN-FRANCOIS CHAMPOLLION PARC D ACTIVITE PONT BERANGER 44680 SAINT-HILAIRE-DE-CHALEONS.

In this case, the User must indicate the Personal Data they would like https://vetopop.fr/ to correct, update, or delete, identifying themselves precisely with a copy of an identity document (identity card or passport).

Requests to delete Personal Data will be subject to the obligations imposed on https://vetopop.fr/ by law, notably regarding retention or archiving of documents. Finally, Users of https://vetopop.fr/ may lodge a complaint with the supervisory authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non-disclosure of personal data

https://vetopop.fr/ prohibits itself from processing, hosting, or transferring Information collected from its Clients to a country located outside the European Union or recognized as “non-adequate” by the European Commission without first informing the client. Nevertheless, https://vetopop.fr/ remains free to choose its technical and commercial subcontractors provided that they offer sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).

https://vetopop.fr/ undertakes to take all necessary precautions to preserve the security of the Information and, in particular, to ensure that it is not disclosed to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Client’s Information comes to the attention of https://vetopop.fr/, it must inform the Client as soon as possible and communicate the corrective measures taken. Moreover, https://vetopop.fr/ does not collect any “sensitive data”.

The User’s Personal Data may be processed by subsidiaries of https://vetopop.fr/ and by subcontractors (service providers), exclusively in order to carry out the purposes of this policy.

Within the limits of their respective responsibilities and for the purposes recalled above, the main persons likely to have access to Users’ data of https://vetopop.fr/ are primarily the agents of our customer service department.

7.5 Types of data collected

Regarding users of the Site https://vetopop.fr/, we collect the following data which is essential to the operation of the service, and which will be retained for a maximum period of 12 months after the end of the contractual relationship:
last name, first name, email, telephone, country

https://vetopop.fr/ also collects information that helps improve the user experience and provide contextualized advice:
Google Analytics, Google Search Console

This data is retained for a maximum period of 12 months after the end of the contractual relationship.

8. Incident notification

Despite all efforts made, no method of transmission over the Internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security.
If we become aware of a security breach, we will notify the affected users so that they may take appropriate measures. Our incident notification procedures take into account our legal obligations, whether at national or European level. We undertake to fully inform our clients of all matters relating to the security of their account and to provide them with all necessary information to help them comply with their own regulatory reporting obligations.

No personal information of the user of the site https://vetopop.fr/ is published without the user’s knowledge, exchanged, transferred, assigned, or sold on any medium whatsoever to third parties. Only in the event of the acquisition of https://vetopop.fr/ and its rights would such information be transmitted to the potential purchaser, who would in turn be bound by the same obligation to retain and modify data with regard to the user of the site https://vetopop.fr/.

Security

To ensure the security and confidentiality of Personal Data and Health Personal Data, https://vetopop.fr/ uses protected networks with standard security measures such as firewalls, pseudonymization, encryption, and password protection.

When processing Personal Data, https://vetopop.fr/ takes all reasonable measures to protect it against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

9. Hyperlinks, “cookies”, and internet tags

The site https://vetopop.fr/ contains a number of hyperlinks to other websites, set up with the authorization of https://vetopop.fr/. However, https://vetopop.fr/ does not have the ability to verify the content of the sites thus visited and therefore assumes no responsibility for this.

Unless you choose to disable cookies, you accept that the site may use them. You may disable these cookies at any time free of charge using the deactivation options offered to you and described below, knowing that this may reduce or prevent access to all or part of the Services offered by the site.

9.1 “COOKIES”

A “cookie” is a small information file sent to the User’s browser and stored on the User’s device (e.g., computer, smartphone) (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, as well as the date and time of access. Cookies do not risk damaging the User’s device in any way.

https://vetopop.fr/ may process information regarding the User’s visit to the Site, such as pages viewed and searches performed. This information enables https://vetopop.fr/ to improve the content of the Site and the User’s navigation.

Cookies facilitating navigation and/or the provision of services offered by the Site allow the User to configure their browser so that they can decide whether or not to accept them, so that Cookies are stored on the device or, conversely, rejected, either systematically or depending on their issuer. The User may also configure their browser so that acceptance or refusal of Cookies is offered on a case-by-case basis before a Cookie is likely to be stored on their device. https://vetopop.fr/ informs the User that, in such cases, some features of their browser software may not be available.

If the User refuses the storage of Cookies on their device or browser, or deletes those already stored, the User is informed that their navigation and experience on the Site may be limited. This may also be the case when https://vetopop.fr/ or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the device, language and display settings, or the country from which the device appears to be connected to the Internet.

Where applicable, https://vetopop.fr/ declines all responsibility for the consequences related to degraded operation of the Site and any services offered by https://vetopop.fr/, resulting from (i) the User’s refusal of Cookies, or (ii) the impossibility for https://vetopop.fr/ to store or consult Cookies necessary for their operation due to the User’s choice. For the management of Cookies and User preferences, the configuration of each browser is different. It is described in the browser’s help menu, which will indicate how the User may modify their preferences regarding Cookies.

At any time, the User may choose to express and modify their preferences regarding Cookies. https://vetopop.fr/ may also use external service providers to assist in collecting and processing the information described in this section.

Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, LinkedIn, and Google Plus appearing on the Site of https://vetopop.fr/ or in its mobile application, and if the User has accepted the use of cookies by continuing their navigation on the Site or mobile application, Twitter, Facebook, LinkedIn, and Google Plus may also place cookies on the User’s devices (computer, tablet, mobile phone).

These types of cookies are placed on devices only if the User consents to them by continuing their navigation on the Site or mobile application of https://vetopop.fr/. At any time, the User may withdraw their consent to the placement of such cookies.

Article 9.2. INTERNET TAGS (“TAGS”)

https://vetopop.fr/ may occasionally use Internet tags (also known as “tags”, action tags, single-pixel GIFs, transparent GIFs, invisible GIFs, and one-by-one GIFs) and deploy them through a web analytics specialist partner that may be located (and therefore store corresponding information, including the User’s IP address) in a foreign country.

These tags are placed both in online advertisements allowing users to access the Site, and on the various pages of the Site.

This technology allows https://vetopop.fr/ to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the User’s use of the Site.

The external service provider may collect information about visitors to the Site and other websites through these tags, compile reports on Site activity for https://vetopop.fr/, and provide other services relating to use of the Site and the Internet.

10. Applicable law and jurisdiction

Any dispute relating to use of the site https://vetopop.fr/ is subject to French law.
Except where the law does not permit it, exclusive jurisdiction is granted to the competent courts of Saint-Nazaire.

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