Privacy policy

This privacy policy describes how SAS Génia (“we”, “our”, “us”) collects, uses, and protects the personal data of users (“you”, “your”).

1. Identity of the data controller

Controller: Génia Company
Legal form: SAS
Address: 12 RUE JEAN-FRANCOIS CHAMPOLLION PARC D ACTIVITE PONT BERANGER 44680 SAINT-HILAIRE-DE-CHALEONS
Contact email: contact@vetopop.fr
Telephone: +33 2 40 03 24 17
SIREN/SIRET No.: 31205540300041

2. Personal data collected

We collect different categories of data depending on how you use the site:

• Identification data: last name, first name, email, telephone.
• Connection data: IP addresses, logs, browser type.
• Commercial data: requests via forms, quotes, orders.
• Browsing data: cookies, pages visited, duration of visits.
• Other data voluntarily provided: [free field depending on the site].

3. Purposes of data collection

Your data is used to:

• Respond to your requests via the site’s forms.
• Manage your quotes, orders, and invoicing.
• Improve the user experience and analyze site performance.
• Secure the site against fraud and attacks.
• Send you commercial information (if you have given your consent).
• [Other specific purposes].

4. Legal basis for processing

In accordance with the GDPR, our processing activities are based on:

• Your consent, when you complete a form or accept cookies.
• The performance of a contract, for services purchased.
• Our legitimate interest, to analyze and improve the site or ensure its security.
• A legal obligation, particularly for invoicing and accounting purposes.

5. Data retention period

Your data is retained for the following periods:

• Contact forms: 12 months
• Customer data: 10 years (accounting obligation)
• Cookies: depending on their type, maximum 13 months

6. Data sharing

Your data may be shared with:

• Our technical service providers (hosting, emailing, CRM, etc.).
• Our partners required to deliver the service.
• Administrative authorities in the event of a legal obligation.

No data transfer outside the European Union is carried out without appropriate safeguards.

7. Subprocessors

We use the following subprocessors:

• Hosting provider: 02switch.
• Analytics tool: Google Analytics.
Each of them undertakes to comply with the GDPR.

8. Data security

We implement the following measures to protect your data:

• HTTPS protocol
• Server firewall
• Regular backups
• Restricted access for authorized personnel only
• [Additional measures]

9. Your rights

You have the following rights:

• Right of access
• Right to rectification
• Right to object
• Right to erasure
• Right to restriction of processing
• Right to data portability
• Right to withdraw your consent at any time
• Right to lodge a complaint with the CNIL (www.cnil.fr)

To exercise these rights:
Email: contact@vetopop.fr
Address: Parc d’Activités Le Pont Béranger, 12 rue Jean-François Champollion, 44680 St. Hilaire de Chaléons, France

10. Cookies

An information banner informs you during your first visit.

Types of cookies used:

• Cookies necessary for the operation of the site
• Statistical cookies
• Marketing cookies (if consent is obtained)

You can manage your preferences via:
• The consent banner
• Your browser settings

11. External links

The site may contain links to third-party websites.
We have no control over their privacy policies.
We invite you to consult them directly on the relevant sites.

12. Changes to the policy

We may update this policy at any time.
The version in force is the one displayed on this page.